Meet the team

Andrew Knight

MANAGING DIRECTOR

Andrew Knight is the founder and Managing Director of WebPal IT, bringing over a decade of hands-on experience in IT networking, support, and business technology solutions. He works closely with businesses to simplify IT, reduce downtime, and implement secure, scalable systems that support growth.

Andrew’s approach is practical and results-driven – focusing on proactive support, strong cybersecurity, and tailored solutions that align with each client’s operations and goals. Under his leadership, WebPal IT has become a trusted IT partner for businesses seeking reliable service, clear communication, and technology that just works.

If you’re looking for an IT provider that prioritises efficiency, security, and long-term success, Andrew and the WebPal IT team deliver exactly that.

Mathew Waszak

GENERAL MANAGER

Mathew Waszak is the General Manager at WebPal IT, focused on ensuring clients receive reliable, responsive, and easy-to-understand IT support. With a strong background in running businesses and working alongside IT providers, he understands how critical technology is to daily operations and how frustrating it can be when it fails.

He maintains a high-level oversight across the business, ensuring consistent service delivery and strong client outcomes, while aligning technology solutions with real business needs.

Over the past year, Mathew has developed a strong passion for cybersecurity, building a deeper understanding of how organisations are compromised and how those risks can be proactively managed. He is committed to helping businesses stay protected, productive, and confident in their IT systems.

Paige Tan

ACCOUNTS OFFICER

Paige Tan is the Accounts Officer at WebPal IT, ensuring financial operations run smoothly, accurately, and on time. She manages invoicing, reconciliations, and day-to-day financial processes with a strong attention to detail, helping maintain clarity and consistency across all accounts.

Paige takes a proactive and organised approach, supporting both the team and clients with reliable, transparent financial management. Her focus on accuracy and efficiency helps minimise errors, streamline processes, and keep everything running seamlessly behind the scenes.

For clients, this means confidence in billing, clear communication, and a dependable financial process that supports a professional and hassle-free experience.

James Thomson

SYSTEMS ENGINEER

James Thomson is a Systems Engineer at WebPal IT, specialising in systems development, networking, and infrastructure. With hands-on experience in building and managing servers and working with Cisco networks, he plays a key role in delivering reliable, high-performing IT environments for clients.

James takes a practical, forward-thinking approach—designing and implementing systems that are stable, scalable, and aligned with business needs. As a natural problem-solver and lifelong learner, he is constantly exploring new technologies to improve performance, efficiency, and resilience across client networks.

With a strong technical foundation and a focus on continuous improvement, James helps ensure WebPal IT clients benefit from robust, future-ready IT solutions.

Josh Tamburrini

FIELD TECHNICIAN

Josh Tamburrini is a Field Technician at WebPal IT, delivering hands-on IT support and ensuring client systems run smoothly, securely, and efficiently. With a strong foundation in computer systems and a passion for technology, he specialises in troubleshooting, network support, and on-site solutions that keep businesses operational.

Josh combines technical expertise with a customer-first approach, making complex IT issues easy to understand while providing fast, effective resolutions. His background in customer service ensures every interaction is clear, supportive, and focused on minimising disruption to your business.

Driven, resourceful, and proactive, Josh plays a key role in maintaining reliable IT environments—helping clients stay productive, protected, and confident in their technology.

What our clients say about us

      EXCELLENT  
   Based on 16 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Juz Tri 
 
 
 
 Trustindex verifies that the original source of the review is Google. My experience with webpal is amazing. I've had many IT issues that we're resolved by the team at webpal. They we're professional, punctual and reliable. I personally feel more secure and safe having integrated webpal services. I can highly recommend webpal IT.
  
 
      Posted on Google  
   
   Weng Kai Tham 
 
 
 
 Trustindex verifies that the original source of the review is Google. What sets Andrew, Glen and the team at Webpal apart is that they genuinely go the extra mile. Their knowledge of IT and phone systems is also top-notch. They helped set up the IT and phone systems across nine rooms at my childcare centre, and made the whole process seamless. They’re knowledgeable, reliable and always willing to help. Highly recommend Webpal for IT and phone services.
  
 
      Posted on Google  
   
   Jan Wanford 
 
 
 
 Trustindex verifies that the original source of the review is Google. I highly recommend Webpal. Glenn and Andrew have been extremely helpful when we had issues with our previous provider. They worked quickly to sort out issues and offered solutions within our budget. Nothing is a problem and they are very approachable. Thank you guys!!
  
 
      Posted on Google  
   
   Anne Findlay 
 
 
 
 Trustindex verifies that the original source of the review is Google. My experience with WebPal over many years has been exceptional. The whole team has given me very personal and extremely helpful advice on many topics. Andrew, James, Glenn and Paige have taught me much about technology and always in a friendly ,easy and supportive way. Over the last decade they have helped me buy iPads and laptops and have given me all the help I needed to understand the new technology. I would not go anywhere else and can highly recommend WebPal for all your technical needs. Such careful and thoughtful personal service is rare in business and is much appreciated and nothing is too much trouble for them. Anne F.
  
 
      Posted on Google  
   
   Walter Spezza 
 
 
 
 Trustindex verifies that the original source of the review is Google. THEY NEVER FAIL - They know how to fix any problem our team ever have. Cannot thank them more-  their reliability and prompt help service is an experience that I have not been able to compare to any other business. Their knowledge of IT is superior and is always on point. Thanks team.
  
 
      Posted on Google  
   
   M.S Mazz 
 
 
 
 Trustindex verifies that the original source of the review is Google. We don’t usually leave reviews, but WebPal absolutely deserve this one. After a poor experience with our previous IT provider, they were the only team who truly listened and delivered exactly what we needed. The transition was smooth, the support is fast and professional, and their focus on security (especially the weekly training) has made a real difference to our business. Best decision we made. Highly recommend.
  
 
      Posted on Google  
   
   Tania Neef 
 
 
 
 Trustindex verifies that the original source of the review is Google. I had a great experience with Webpal. Glenn and James were knowledgeable, efficient, and very easy to work with. They took the time to understand my needs and provided multiple options that fit comfortably within my budget. Their honesty and professionalism really stood out. I highly recommend them for any computer services or IT support / IT Security. Thank you.
  
 
      Posted on Google  
   
   Alison Schipp 
 
 
 
 Trustindex verifies that the original source of the review is Google. Andrew and the Team have been taking care of my sys admin for my online business for over 10 years now. I couldn't be happier. They also manage all my personal computing needs. Knowing they are on the other end of the phone is really reassuring as I don't have the time nor inclination to delve deeply into these things myself. I say leave the experts do it well once, rather than me try and not feel confident I've done it completely right.  I've used them for all sorts of things - they set up my new computing systems numerous times over the years, they manage all my necessary subscriptions, and held my hand one time I had a security breach. Always reassuring, the team are responsive, thoughtful and efficient. Strongly recommend.
  
 
      Posted on Google  
   
   Belinda Robins 
 
 
 
 Trustindex verifies that the original source of the review is Google. Andrew, Glenn and team did a fantastic job on retrieving data from my 20+ year old dinosaur computer, along with transferring data from a phone to portable hard drive. The team are super friendly, highly experienced and very cost friendly. I highly recommend their service and expertise. 🤗
  
 
      Posted on Google  
   
   Peter No 
 
 
 
 Trustindex verifies that the original source of the review is Google. Josh did an awesome job. Polite, punctual and patient. When I found a minor problem after he left he fixed it remotely with no fuss.

Partnering with WebPal

4 easy steps to get started

INITIAL CONSULTATION

FREE IT ASSESSMENT

ONBOARDING

DEDICATED SUPPORT

We'll chat by phone or visit you in Melbourne to better understand your needs.

We assess your IT setup with your goals in mind to deliver infrastructure that supports your business growth.

We begin our partnership and initiate a seamless onboarding process, ensuring a smooth transition.

You receive a dedicated IT team focused on keeping your business running seamlessly and efficiently.

INITIAL CONSULTATION

FREE IT ASSESSMENT

ONBOARDING

DEDICATED SUPPORT

We'll chat by phone or visit you in Melbourne to better understand your needs.

We assess your IT setup with your goals in mind to deliver infrastructure that supports your business growth.

We begin our partnership and initiate a seamless onboarding process, ensuring a smooth transition.

You receive a dedicated IT team focused on keeping your business running seamlessly and efficiently.

Partnering with WebPal

4 easy steps to get started

INITIAL CONSULTATION

FREE IT ASSESSMENT

ONBOARDING

DEDICATED SUPPORT

We'll chat by phone or visit you in Melbourne to better understand your needs.

We assess your IT setup with your goals in mind to deliver infrastructure that supports your business growth.

We begin our partnership and initiate a seamless onboarding process, ensuring a smooth transition.

You receive a dedicated IT team focused on keeping your business running seamlessly and efficiently.

INITIAL CONSULTATION

FREE IT ASSESSMENT

ONBOARDING

DEDICATED SUPPORT

We'll chat by phone or visit you in Melbourne to better understand your needs.

We assess your IT setup with your goals in mind to deliver infrastructure that supports your business growth.

We begin our partnership and initiate a seamless onboarding process, ensuring a smooth transition.

You receive a dedicated IT team focused on keeping your business running seamlessly and efficiently.

1300 687 100

Monday – Friday
8:30am to 5:30pm

Unit 23, 20-22 Hardner Road
Mount Waverley VIC 3149